System Requirements

Always prepare the system on which the installation is to be performed accordingly. Otherwise, the installation cannot be carried out or can only be incomplete.

Operating systems Requirements
  • Windows Server 2022
  • Windows Server 2019
  • Windows Server 2016
  • Latest Windows Updates
  • .NET Framework 4.6.2
    (part of the Windows update)

For good system performance, use an up-to-date server system with at least 8 processor cores, 16 GB of RAM, approx. 250 GB of hard drive space (requirement depends on print volume and retention time), network interface with TCP/IP protocol (IP V4). Minimum requirement for a test system with less than 10 devices: 4 processor cores, 8 GB RAM, 100 GB hard drive space. An insufficiently dimensioned system can lead to unexpected system behavior. If additional applications (e.g. SimpleClicks) are run on the server, the system resources should be dimensioned more generously.

It is strongly recommended to use the server exclusively for the installation of IQ4docs to avoid unwanted influence by other software products.

The installation must not be performed on a Windows domain controller, because local users and groups are not allowed here and the installation cannot be performed correctly.

The webserver IIS (server role) is automatically installed and configured. The following settings are made:

  • Webserver (IIS) > Webserver > Security > Windows Authentication
  • Webserver (IIS) > Webserver > Application Development > .NET Extensibility 4.6
  • Webserver (IIS) > Webserver > Application Development > Application Initialization
  • Webserver (IIS) > Webserver > Application Development > ASP.NET 4.6
  • Webserver (IIS) > Webserver > Application Development > ISAPI Extensions
  • Webserver (IIS) > Webserver > Application Development > ISAPI Filters
  • Webserver (IIS) > Webserver > Application Development > WebSocket Protocol

For FTP transfer, the FTP server is also installed:

  • Webserver (IIS) > FTP Server > FTP service

The .NET framework must already have been installed before the installation. The installer automatically makes the following settings:

  • .NET Framework 4.6 Features > WCF Services > HTTP Activation

Use of the web applications (e.g. WebAdmin or WebClient) requires a current web browser (e.g. current versions of Mozilla Firefox or Google Chrome). Internet Explorer with its common limitations on server operating systems is not recommended and often does not display websites correctly.

Communication within IQ4docs takes place via TCP/IP

  • IP 4-based TCP/IP network
  • Name resolution and reverse name resolution of devices and server names

To find out which ports are used by the IQ4docs system, see Network Ports.

In order for the system components to be able to communicate, it is essential to ensure that the name resolution works. All devices and all server names must be resolvable both forwards (Name > IP address) and backwards (IP address > Name).

In order to be able to use individual options and functions within IQ4docs (e.g. faxes with IQ4docs), you need software products from other manufacturers. Please check these products’ requirements separately and ensure that they work properly first, independent of IQ4docs.