E-MailPrint

With E-MailPrint, file attachments of e-mails and, if desired, also the contents of the e-mail (e-mail body) are treated as print jobs and displayed in the same way as "normal" print jobs. For this purpose, the e-mail address of the sender must be stored in the IQ4docs system for a user. These can also be several e-mail addresses that are stored for the user.

If the sender's e-mail address is not found in any user, the e-mail is discarded - unless Create user module is present in the workflow and creates a user automatically (guest print).

The e-mails are retrieved from a mailbox by the IQ4docs PostboxService via IMAP, POP3 or Exchange. The number of e-mails to be considered can be limited using a keyword in the e-mail subject, see also Print Inputs (RAW, LPR, IPP, e-mail, folder).

For the user, the options available with print jobs are no different from those available with a printer driver. In technical terms, the file of the e-mail attachment is saved instead of a .prn file and is also sent to the device. This means that to use E-MailPrint, the device must support direct file processing.

For e-mail and WebPrint, these files are sent directly to the device. This means the devices must support direct printing of these file types. Currently the following file types can be used with IQ4docs:

  • PDF (Portable Document Format)
  • XPS (XML Paper Specification)

Note that there may be restrictions depending on the device manufacturer, file properties, and file type (e.g. for PDF files, the paper format might not be recognized by the device).

For more information, please contact your partner responsible for questions about devices.

The following file formats are supported for Office printing. These are not sent directly to the device, but are first converted into a PDF file by IQ4docs, which is then used as a print job.

  • JPG (image format of the Joint Photographic Experts Group)
  • TIFF (Tagged Image File Format)
  • DOC, DOCX (Microsoft Office Word)
  • XLS, XLSX (Microsoft Office Excel)
  • PPTX (Microsoft Office PowerPoint)

When converting Office formats to PDF, there may be slight variances in the display.

The system can be set to print the content of the e-mail (e-mail body) as well (as a separate print job). This can be set so that

  • the e-mail body is always printed or

  • the e-mail body is only printed if the subject line contains a certain keyword (which can be assigned arbitrarily; the keyword is case-sensitive), e.g.: If the keyword Printbody was specified, the subject could say: Annual Report Printbody or PrintbodyAnnual Report.

The settings are made in the print input (e-mail), see Print Inputs (RAW, LPR, IPP, e-mail, folder).

When printing the e-mail body, there may be deviations in the display.

An e-mail print job can be delegated to any user via the subject line. The recipient user can be determined in two ways:

  • Based on the login name: Use the #DelegateLogin= # command to determine the recipient based on the login name.
    Example: Subject: Annual Report#DelegateLogin=J.Doe#

  • The #DelegateEmail= # command is used to determine the user based on the e-mail.
    Example: Subject: #DelegateEmail=John.Doe@company.com# Annual Report

The command can be placed anywhere in the subject line. The beginning and end of the command line is defined by the hash symbols.

If you want certain settings to be used for an E-MailPrint (e.g. all E-MailPrints should be duplex), create a print workflow for E-MailPrint and apply a print rule to it, see Apply print rule module.