Fax Server module
This module is used to control a fax server. A file stored in the directory for scan files is processed by the ImageService and then the NotificationService generates an e-mail which is forwarded to the company's mail server.

The module may occur only once in the workflow.


Modifiable: Determines whether or not the user is allowed to change the default fax number (prefix and suffix are not displayed and can therefore never be changed by the user).
Preset: Preset the field with a value of your choice (the field will initially be filled with this value).
Prefix: The value entered in this field is not visible to the user on the device. It automatically precedes the fax number entered on the device.
Suffix: The value entered in this field is not visible to the user on the device. It is automatically appended to the fax number entered on the device. Consequently, the identifier, which is important for the e-mail server (to which the e-mail is sent from IQ4docs), must also be entered in this field (e.g. @fax).

Specify the settings for the e-mail to which the scan file attachment to be faxed is attached.
Field | Description |
---|---|
Notification active | Specify whether or not to send an e-mail for this event. If this setting is not available, the notification cannot be deactivated. |
Type of notification | The e-mails can be sent in HTML or text format. In some places a message can also be sent as a push notification with IQ4docs Messenger, see also IQ4docs Messenger. The length of push notifications may be limited depending on the operating system. |
Recipient | Specify one or more e-mail addresses (separated by semicolons) to which the e-mail should be sent. It is also possible to use the e-mail address stored with the user (%EMAIL%), see also Variables. If this field is not displayed, the e-mail notification automatically uses the e-mail address of the user executing the workflow (this field is not available for push messages). When testing the connection, the e-mail address of the user currently logged in to WebAdmin is then used. |
Sender | Specify an e-mail address to be used as the sender of the e-mail. This is also the address that is used when the recipient of the e-mail clicks on Reply in the e-mail program. It is also possible to use the e-mail address stored with the user (%EMAIL%), see also Variables; this can be useful for some events, since the user who has encountered the problem can be contacted by e-mail. If this field is not displayed, the e-mail notification automatically uses the e-mail address of the user executing the workflow (this field is not available for push messages). When testing the connection, the e-mail address of the user currently logged in to WebAdmin is then used. |
Language | Select the language in which the e-mails should be sent. |
Subject | Specify the desired text to be used as the e-mail subject. |
Message | Enter the desired message here. Depending on the type of notification, use plain text or HTML code here. If this field is not displayed, the text will be supplied in full from the message template. |
Send Test Notification sends a test message with the selected settings. For the test, the user data of the user who is currently logged in to the WebAdmin are used (if you make changes to the data of this user, you must log out and log in again in order for this data to be loaded). It might not be possible to resolve variables at this point because the workflow was not actually executed. When testing, also note the settings for the recipient and sender.
Load Defaults fills the fields for Recipient, Sender, Language and Subject with default settings - any values that may have been entered are replaced.

File name: The name of the scan file to be attached to the fax e-mail.
Append date and time: With this switch you can specify whether a timestamp consisting of the date and time is to be appended to the name from File Name.


The ImageService processes image data (e.g. from scans) and performs file format conversions, image optimization and the OCR function. It stores files in desired destination directories (depending on the module used, the rights of the user executing its application pool are used for this purpose). Its log file is Logs\ImageService.log.

If a message (e.g. an e-mail) is to be sent, this is done by the NotificationService, which transmits the message to the desired SMTP server (also fax e-mails when a fax server is used). Its log file is Logs\NotificationService.log.