Notification module
With the Notification module you can display messages for the user (on the workstation). The notification can be sent by e-mail or by Windows Push Notification (notification is displayed in the Windows Info Center).

The module can occur several times in the workflow.

The placement of the module is not restricted. However, different effects result depending on at which points the module is used.

The module can be connected to all modules (this can result in nonsensical workflows).

No restrictive modules.


If the notification is not active, no message is generated when the module is passed through. Deactivating the notification does not cause the settings of the module to be lost.

Specify how the user should be notified.

The user receives an e-mail in HTML format. HTML code can be used in the Message field.

The user receives an e-mail in text format. Simple text can be used in the Message field.

The user receives a notification in the Windows Info Center (in Windows 10, for example, these are displayed for a short time as a window entering from the side and they can then be looked up in the Info Center)
Depending on the operating system, messages can be of different lengths or must not exceed a maximum number of lines. Messages that are too long are cut off. Try out the notification with the test function on all operating systems used.
To display the push notification, the workstation computer on which the message is to be displayed must have IQ4docs Messenger running, see also IQ4docs Messenger.

This field is only available for e-mail notifications.
- To send the message to the user executing the workflow, leave the field empty.
- If you want to send the message to someone else, enter the e-mail address of the recipient of the message here. Several e-mail addresses separated by semicolons can also be entered (mail1@company.com;mail2@company.com).

This field is only available for e-mail notifications.
- If the e-mail address of the user executing the workflow is to be used as the sender, leave the field empty.
- If you want to use a different e-mail address as the sender of the e-mail, enter it here.

Enter the text to be displayed to the user here. Depending on the type of message, different text forms can be used, see Type of notification.
Send Test Notification sends a test message with the selected settings. For the test, the user data of the user who is currently logged in to the WebAdmin are used (if you make changes to the data of this user, you must log out and log in again in order for this data to be loaded). It might not be possible to resolve variables at this point because the workflow was not actually executed. When testing, also note the settings for the recipient and sender.
Load Defaults fills the fields for Recipient, Sender, Language and Subject with default settings - any values that may have been entered are replaced.


If a message (e.g. an e-mail) is to be sent, this is done by the NotificationService, which transmits the message to the desired SMTP server (also fax e-mails when a fax server is used). Its log file is Logs\NotificationService.log.